Refund Policy

Effective Date: January 16, 2026

We want you to have a great experience with our games. Because our products are digital downloads, our refund policy is a little different from physical products — but we’re always happy to help if something goes wrong.

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Digital Downloads

All of our games are delivered as instant digital downloads.

Once a download has been provided:

• All sales are final

• We do not offer refunds, returns, or exchanges for digital products

This is because digital files can’t be “returned” once they’ve been accessed.

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If Something Goes Wrong

That said, we understand that things don’t always go as planned.

If you experience:

• trouble downloading your game

• a corrupted or incomplete file

• the wrong file being delivered

• a technical issue that prevents you from accessing your purchase

please reach out to us. We’ll do our best to make things right — whether that means helping you access your files, replacing the download, or finding another reasonable solution.

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Accidental Purchases

If you believe you made a purchase in error (for example, buying the same game twice), contact us as soon as possible. While we can’t promise a refund, we’re happy to review the situation and see what we can do.

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How to Contact Us

If you need help with a purchase, please email us with:

• your name

• the email address used at checkout

• your order number (if available)

• a brief description of the issue

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Hunter Games Studio
Email: info@huntergames.studio
Website: www.huntergames.studio

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Consumer Rights

Nothing in this policy affects any rights you may have under applicable Canadian consumer protection laws.